• Tech

    What is a chatbot, and how is it helping online businesses?

    What is a chatbot and why we need this? Having a great customer service method is a composite component to the success of any organization. However, what is a chatbot ever-changing trends are directly impacting this whole process, and demands change dramatically. To fill this gap in organizations, artificial intelligence (AI) oriented messaging has gained the limelight like chatbots. Then, what is a chatbot? Let’s dig deep into it! A Chabot uses artificial intelligence to imitate human behavior. It also uses a computer program to converse with the target audience either with text messages or audio. It’s difficult to visualize a world except for chatbots. It is widely used to…